Return Policy

At Selena Comb™, we want you to love your purchase. If you’re not satisfied, you may request a return within 30 days of delivery.

Conditions for Return

  • Items must be unused, in original packaging, and in the same condition as received.

  • Proof of purchase (order number or receipt) is required.

  • For hygiene reasons, opened or used combs cannot be returned.

How to Start a Return

Contact us at selenacomb21@gmail.com with your order number and reason for return. We’ll provide instructions for sending your item back.

Refunds

  • Once we receive and inspect your return, we’ll email you with an update.

  • Approved refunds are issued to your original payment method within 5–10 business days.

  • Shipping costs are non-refundable.

Exchanges

If your item arrives damaged or defective, contact us within 7 days of delivery with photos, and we’ll send you a free replacement.